Support Center

At Boulder Creek Engineering, customer service and support are our top priority. This Support Center has the information you need if you have trouble with any of our products.

Check out the Product Manuals and Application Guides for installation and wiring information, interfacing to other model railroad electronics, and for operating ideas.

Our FAQs answer questions that have come from our customers. Your question may already be answered!

Troubleshooting Tips give methods for determining the health of your product. Start here if you suspect a problem with your product.

If after troubleshooting you need more help, Warranty and Repair explains how to obtain service — both under warranty and after warranty.

Helpful Links will connect you to additional Web resources that will help you in developing operations for your railroad. There are links to customers' layouts and some excellent modeling resources as well.